Shipping policy

Shipping Policy

  • Service Company: NZ Post Courier

  • Delivery fees:

    • K-beauty: $0 – $48.99 → $7.40 | $49+ → Free

    • K-pop: $0 – $98.99 → $7.40 | $99+ → Free

  • Delivery time:

    • General shipping rates: 1–3 business days

    • K-Pop Products rates: 1–3 business days


Based on 149 reviews
95%
(142)
3%
(4)
1%
(2)
0%
(0)
1%
(1)
A
Hive K-beauty & K-POP NZ
Ashley Mclaughlin

Great products and amazing service, has arrived fast both times I ordered and lots of communication

Y
Hive K-beauty & K-POP NZ
Ysobela Gabrielle Garlan
L
Hive K-beauty & K-POP NZ
Laura Kingsford

So good

Delivery was insane!!! Same-day delivery. Amazing!!!! Would shop here again.
Way better than stylevanna who took two months.

This is a fantastic small business that I will continue to purchase from. The fast delivery, the great prices, and the outstanding customer service. I’m slowly replacing my existing skincare with K-beauty and I will only be purchasing it from here!

Thank you so much for your amazing review!
We're so happy to hear that you love our fast delivery, great prices, and customer service.
It means a lot that you’re choosing us for your K-beauty journey, we’ll continue to do our best!
Thank you again and we look forward to serving you next time!

I recently had a pleasant experience with online shopping

I recently had a pleasant experience with online shopping. The website was easy to navigate, and I found exactly what I was looking for. The checkout process was smooth and efficient. My order arrived promptly and in excellent condition. I would highly recommend this online shopping service to others.

Thank you so much for sharing your experience!
We’re delighted to hear that you found our website easy to use and that your order arrived quickly and in great condition.
Your recommendation means a lot to us, thank you for your support!
We look forward to serving you again soon

10stars for Hive k

10stars for Hive k. beauty excellent service as always and fast delivery.Thank you

Thank you so much for the amazing review!
We’re really happy to hear that!
Thank you for your continued support, we truly appreciate it!

M
Hive K-beauty & K-POP NZ
Mariann Cassidy
Awesome

Awesome 👌

Thank you so much for your awesome feedback!
We’ll keep bringing more great products

Very good communication with client and super quick deliveries! I love it !

Fast shipping as always

Fast shipping as always :)

Thank you so much! We’re glad to hear your order arrived quickly. We really appreciate your continued support!

The service attitude is very good, and the email reply is very quick, which also meets my needs as much as possible.

The best

Youguys give the best service! Thank you! I have contactedyour service through the online support and the person who helped me was so awesome so thank you! Iwill definitely purchase more products soon!

Thank you so much for your kind words!
We’re thrilled to hear that you had a great experience with our support team and service. It truly means a lot to us! We can’t wait to serve you again and help you discover more K-beauty favorites soon!

P
Hive K-beauty & K-POP NZ
Phillippe Natividad

Got the KAHI Multi-Balm in pristine condition and is a day ahead of schedule. It was great to do business with your shop. Kudos!

S
Hive K-beauty & K-POP NZ
Shakira Radnoty
b
Hive K-beauty & K-POP NZ
benjamin roberts
Qualityservice

Qualityservice

Thank you for your review! We’re happy to hear you were satisfied with our quality service. Your support means a lot to us!

V
Hive K-beauty & K-POP NZ
Victoria Borrell
Such fast delivery and perfect

Such fast delivery and perfect service

Thank you so much for your kind words! We’re so glad you were happy with our fast delivery and service. Hope to see you again soon!

J
Hive K-beauty & K-POP NZ
Jennifer Murray
Easy order process and great communication

Easy order process and great communication. They even sent me a picture of my parcel so I knew what to look out for. Highly recommended

Thank you so much for your lovely review!
We’re so glad to hear the ordering process was smooth and that our communication helped. Sending a photo is our little way to make sure your parcel arrives safely. We really appreciate your recommendation and hope to see you again soon!

This was my first time ordering something from here and it was a great first experience. The delivery was very quick and they were very helpful with everything. Would love to see more ateez merch !!!🙏

I appreciate the prompt reply when I have some questions about the skincare products. Thank you for your nice personal touch in all the communications. I received my package today, it was beautifully presented. I love the surprise, thank you also for the fast delivery and great price!

Amazing service, and very helpful!! Had no issues whatsoever with my parcel and product, very well taken care of, great customer service, responsive and very affordable. Would definitely recommend if you’re looking affordable and original copies of K-POP albums. Will definitely be buying more albums in the future from here once I get more space in my room!

S
Hive K-beauty & K-POP NZ
Sandeep Chhetri
Better than

Better than Hikoco

We really appreciate your kind words! we’re so happy you found our store just as good (or even better)!

C
Hive K-beauty & K-POP NZ
Cheryl Marshall
adequate

adequate.

Thank you for your feedback!
We’re glad you found it adequate, and we’ll working hard to make your next experience better.